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La Casina di Alice

Welcome to

La Casina di Alice




Hoping that your trip was pleasant and that you enjoyed your stay, we warmly welcome you and remind you that we are at your disposal! Below you will find some information that could be useful during your stay and some simple rules to follow for a correct and nice stay.

Normally the utilities are connected. Hot water is generated by the boiler (in the
bathroom behind the door you have a button that must be set to I).
 If you want to use the sofa, it opens by turning the backrest forward. It is necessary
to remove the backrest cushions. By placing your arms (centrally to the backrest;
otherwise you risk breaking it) pulling towards your chest it tilts forward, continuing to
pull it opens.
 The house is equipped with a washing machine (the plug must be connected).
 Shutters should always be well secured, if the wind picks up they are dangerous and
flap.
 The same goes for the awning, if you are not at home we ask you to close it because
if the wind rises it could break.
 We advise you not to close the door with the key attached. Being an attic, electricity
is generated inside, and often when you leave the door closes (if you have forgotten
the key attached, the damage is considerable).
 You have the recycling bins. Instead of putting it out door-to-door, of which you have
the calendar in case you prefer to do so (it should be put out the evening before
based on the collection of the following day);
we will give you the key to the recycling
island of the nearby building (a special golden
key, please put it back where you got it every
time you use it to avoid losing it). The
recycling island is located looking from the
balcony, in the pine forest area in front of the
low grey building next to the skyscraper, and
is the first wooden house you come across.


 The wifi password is the one behind the
original white modem, for mobile devices you

can scan the QR code and it will connect automatically.
 We ask you not to shower with your legs full of sand or algae. The
drains clog easily. If they clog, it is forbidden to proceed with the
unblocking independently, but we ask you to notify our assistance for
prompt intervention.

Your apartment on GoElba.it

Useful Info

Discover our tips for an unforgettable holiday. Recommended by GoElba!

Useful Info

Regulation


Our penalties

Kitchenette: we kindly ask you to leave the kitchenette clean and tidy, otherwise we will apply a penalty of 30,00 € which will be retained from the security deposit.

Waste: we kindly ask you to differentiate and throw away all waste daily according to the calendar provided to you, if there are any leftovers we ask you to dispose of them at the collection points of the Esa company (you will be provided with the calendar with the locations); otherwise we will apply a penalty of 50,00 € that will be retained from the security deposit.

Property cleaning: if any problems are found with the cleaning of the property, it is mandatory to report it immediately upon delivery of the property, we will take care of sending the cleaner again, we will not be able to reimburse cleaning reported on the day of check-out, or in the days following the day of arrival.

Keys: at check-in a set of keys will be given to customers, in case they are damaged or lost we will apply a penalty of between 50,00 and 100,00 € (depending on the type of key or lock) which will be retained from the security deposit.

The perfect guest..

  1. Throws away your rubbish yourself following the recycling calendar (which you can find on the following pages) and do not throw any type of waste into the toilet.
  2. Remembers that check-out is at 09:00.
  3. Upon departure, leave the furniture arrangement unchanged and return the property (including the kitchenette) reasonably tidy.
  4. Remembers that you have a maximum of 24 hours to submit any complaints.
  5. Respects silence during the night hours and early afternoon.
  6. Takes care of the residence and the objects.
  7. When he goes out, he remembers to turn off the lights, TV and air conditioning.
  8. Any awnings or umbrellas must be closed at check-out, even if it is windy during your stay.

Did you know that….

  1. On the island, water is a scarce and precious resource, to be used without waste.
  2. It is preferable to use running water only for personal hygiene and for cooking, because, although it is drinkable, its taste is not pleasant.
  3. You are surrounded by beauty! You are in one of the most important marine and natural parks in Italy…look beyond the beaches and enjoy the show!
  4. You will find a lot of information on our blog : https://www.goelba.com/blog/

ASSISTANCE

Contatti

If you don’t have a dedicated support number, you can contact our agency.

Important: the assistance numbers must be used only in case of urgent and important communications, any problems or faults relating to the apartment must be reported to our Staff.

active every day from 9 am to 1 pm and from 3 pm to 7 pm

+39 0565 963006
+39 0565 914228

alternatively by mobile phone only for emergencies from 8 pm to 11 pm

+39 329 4286688

It is not possible to make reports via Whatsapp, as the mobile phone has a call forwarding, consequently the assistance is to be understood as telephone only. 

and/or by email to

info@goelba.it
 info@prenotaelba.it

Extra services

  1. Ferry ticket office with discounted prices
  2. E-bike rental with partner site
  3. Direct rental of 125 scooters
  4. Car and van rental
Discover all the services

Numeri utili

  1. 1113. State Police
  2. 115. Firefighters
  3. 112. Policemen
  4. 117. Financial police
  5. 1530. Coast guard
  6. Municipal police: Portoferraio +39 0565937252; Porto Azzurro 0565921633; Marina di Campo +39 0565901163; Capoliveri +39 0565935200; Rio Marina +39 0565925532
  7. Hospital of Portoferraio: +39 0565926111
  8. Portoferraio Bus Station: only toll free 800142424

WASTE SORTING